Answers before appointments

Usually yes. Endocrinology OPD runs 9 AM – 2 PM and Orthopaedics 11 AM – 7 PM, Mon–Sat. Urgent concerns are fitted into the day's overflow slots — just mention it when we call.

General wards: 12–2 PM and 5–7 PM; one attendant may stay overnight. ICU visiting is 12–12:30 PM and 6–6:30 PM, two visitors at a time. Children below 12 are allowed in wards but not the ICU.

Previous reports, X-rays/MRI films or CDs, a list of current medicines (or the strips themselves), and your insurance/PM-JAY card if you have one. For diabetes visits, bring your last HbA1c and sugar diary if available.

Yes — lab and imaging reports reach your phone the same day, and follow-up consults can be done over call for dose adjustments (diabetes/thyroid) when a physical exam isn't needed.

For chest pain, breathlessness, stroke signs (face droop, weakness), heavy bleeding, major injuries, high fever with confusion, or sugar readings with vomiting — come straight in, , or call the ambulance first for guidance.

Our ALS ambulance is stationed on-site with a trained crew — typical NCR response is 15–30 minutes. Pricing is per distance, shared on the phone before dispatch; no surprise billing.

Show your card and policy at the ground-floor insurance desk. We raise pre-authorisation with your TPA (usually 2–6 hours for planned procedures) and you pay only non-covered items. We're empanelled with 40+ TPAs and private insurers.

Yes — fully cashless for covered procedures under the scheme, including joint replacement. Bring your PM-JAY card and Aadhaar; our desk verifies eligibility in minutes.

We try conservative care first — physio, injections, weight management. Surgery is advised when X-rays show advanced damage and pain regularly limits walking, sleep or stairs. Read the full joint replacement service page — we'll show you your own films either way.

Always. A printed, itemised estimate — implants, room, theatre, consumables — signed before admission. If anything changes mid-treatment, we tell you before proceeding, not after.

Of course, and we encourage it. Bring your existing reports; our consultant will review them honestly — including when the answer is 'you don't need surgery yet.'

Typically 3–4 days. Most patients stand the same evening and walk with support within 24 hours; the rapid-recovery protocol and rehab plan continue at home for 6–8 weeks.

Yes — inpatient physio starts day one, and every surgical package includes a rehab plan. Session extensions and home programs are available at package rates.

Fasting (8–10 hrs, water fine) is needed for fasting sugar and lipid profiles. HbA1c and TSH/T3/T4 do not need fasting. Our lab confirms when booking.

Every 3 months if your sugars are changing or treatment was adjusted; every 6 months once stable for over a year. It's reported in 30 minutes in-house.

Pumps suit Type-1 diabetics and poorly-controlled Type-2 despite best effort; CGMS helps anyone who wants deeper insight. Dr. Mehta runs a dedicated pump & CGMS program with training.

Yes — pregnancy-thyroid protocols and gestational diabetes clinics run with OB coordination, including delivery planning. See the Endocrinology Centre.

No — education sessions (injection technique, diet, foot care) are free for our OPD patients, unlimited during working hours.

Rest for a day or two is fine. See us if pain follows an injury, locks the knee, or lasts beyond two weeks. Early arthritis managed properly often delays surgery by years.

Keyhole repair, then rehab: desk work in 2–3 weeks, jogging around 3–4 months, return to sport ~5 months after passing return-to-play testing. Details on the sports injury page.

No — over 85% recover with conservative care. We operate only for progressive weakness, bladder involvement, or pain that fails 6–12 weeks of proper treatment.

Immobilise the limb as-is (don't force it straight), apply cold packs, and come in — or call the ambulance for obvious deformity or road accidents. X-ray happens within minutes, .

Free assessment for new patients; session packages start around ₹2,400 for 10 sessions. Post-op protocols are already included in surgical packages.

Cash, UPI, all major cards, net banking — plus cashless insurance and PM-JAY. For planned surgeries, instalment options are available via partner financiers; ask at the billing counter.

Reports are pushed to your phone automatically; physical copies and admission summaries are available from the records desk same-day, or on request via WhatsApp within 24 hours.

Our patient-relations manager at +91 77038 89477 (ext. 3) or [email protected] — every complaint gets a written response within 72 hours. Really.